Power - Sources

Meaning of power

The word ‘power’ is defined differently by different people. In simple words, power is the ability to influence other people. It is an exchange relationship that occurs in transactions between an agent and a target. The agent is the person who uses the power, and target is the receipt of the attempt to use power. White and Bednar have also defined people or things, usually obtained through he control of important resources.

Sometimes, people consider power, influence and authority as synonymous. However, these mean different meanings. We have just defined power as the ability to influence someone else. Power being an ability, individuals can learn to use it effectively. Influence is the process of affecting the thoughts, behaviour, and feelings of another person. Authority is the right to influence another person. In other words, authority is a legitimate right to influence others.

Bases Or Sources Of Power

Where does power come from? French and Raven have answered this question by identifying five sources a manager drives power. They are reward, coercive, legitimate, referent and expert power.

Reward Power: Reward power is based on the agent’s/manager’s ability to control rewards the target/employee wants. The common examples of reward power are managers control rewards of salary increases, bonuses, and promotions. This power is based on old saying that ‘wealth is power’. People comply this power because they get benefits out of its compliance.

Coercive Power :Coercive power is opposite of reward power. Coercive power is based on manager’s ability to cause an unpleasant experience for its people. To cerce someone into doing situation, it may be in the form of action for or threat for dismissal, suspension, demotion, or other method of embarrassment for the people working in organisations.

Legitimate Power : Legitimate power is power that is based on position and mutual agreement. Both the agent and target agree that the agent has the right to influence his employees. In organisational setting, such legitimate power is in the form of authority which is delegate to the positions of organisational members. In our culture, age has still certain premium and the aged people have legitimate power and the members of the society believe in his right to influence the decisions in their lives.

Referent Power : Referent power in an elusive power that is based on interpersonal attraction. The agent has referent power over the target because the target identifies with or wants to be like the agent. Charismatic individuals are often thought to have referent power. Such power may take place without organisational context as most of the people take somebody as ideal and behave accordingly upto a certain stage.

Expert Power: Expert power exists when the agent has information or knowledge that the target needs. It is based on the proverb, ‘knowledge is power’. For expert power to work, three conditions need to be fulfilled. First, the target must trust that the information given by the agent is accurate and correct. Second, the information given should be relevant and useful to the target. Third, the target must consider the agent a an expert. It is important to mention that if an agent considers himself/herself as an expert but not the target, then the expert power will not be effective.

Competencies/Skills Essential for Managers

Management Skills

Managers need certain skills in order to perform the duties and activities associated with various functions. Katz found that managers need three essential skills or competencies. They are technical sills, interpersonal skills and conceptual skills. It is reported that the relative importance of these skills varied according to the managers level with in the organization. As managers’ progresses from lower level to senior level, he is expected to acquire more of human relations and conceptual skills.

Managerial Skills

Technical skills

This refers to acquisition of knowledge and proficiency in a certain specialized fields. For example, mechanics work with tools, and their supervisors should have the ability to teach them how to use these tools. Similarly accountants apply specific techniques in doing their job.

First line manger, as well as middle level managers, is required to acquire mastery over the technical aspects of the organizational work operations. Technical skills include knowledge of and proficiency incertain specialized fields, such as engineering, computers, finance, manufacturing etc. Kanz proposed that technical skills becomes less important as manager moves into higher level of management, but even top managers need some proficiency in the organization’s specialty. For example, senior executives with an IT background are required to know the different types of operating systems and the current developments in the software industry to use their IT skills frequently in their position as managers when it comes to handling new projects.

Interpersonal Skills

It is ability to work with people; it is cooperative effort; it is team work; it is the creation of an environment in which people feel secure and free to express their opinions

Human or interpersonal skills represent the ability to work well with and understand others to build cooperative effort within a team to motivate and to manage conflict. These skills are important for manages at all levels. Managers need to be aware of their own attitudes, assumption and beliefs as well as being sensitive to their subordinate’s perceptions needs, and motivations.

It is important to note that theses skills are called as soft skills and it is proved that the organizations nurturing those soft skills within the organization are so successful in their business operations. Some of the important soft skills include communicating, motivating, and leading, delegating and negotiating skills. As managers deal directly with people within as well outside the organization, such types of interpersonal skills are crucial in maintaining effective interpersonal relations. Manager with good interpersonal skills are to get the best out of their people. They know how to communicate, motivate, lead and inspire enthusiasms and trust.

Conceptual Skills

It is the ability to see the ‘big picture’ to recognize significant elements in a situation to understand the relationships among the elements

Managers must also have the ability to conceptualize and to think about abstract situations. They must be able to see the organization as whole with holistic approach and able to see the big picture of he organization. The manager must understand the relationships among various subunits and to visualize how organizations fit into this broader environment. These abilities are essential to effective decision-making, and all managers must involve in making decisions. All managers at all levels need conceptual skills. Katz proposed that these skills become more important in top management positions. The reason for this is that the top management managers often deals with abstract ideas, where as lower-level manager normally spend more time dealing with observable technical day-to-day operational activities.

Are you a Micromanager ?- Take this Quiz

Definitions of Organizational Development (OD)

Definitions 

The nature and needs of organizations are changing dramatically. Correspondingly, the profession of organization development (OD) has been changing to meet the changing needs of organizations. Therefore, it may be most useful to consider several definitions of organization development.

 “Organization Development is an effort planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's 'processes,' using behavioral-science knowledge.” 
-- Beckhard, “Organization development: Strategies and Models”, Reading, MA: Addison-Wesley, 1969, p. 9.

"OD is a planned process of developing an organization to be more effective in accomplishing its desired goals."   Human Resources Management & Development Handbook

"OD is a planned intervention aimed at improving individual and organizational health and effectiveness."  Jac Fitz-Enz

"Organization development practitioners help companies manage change and align people, process and practices or success.,, In its simplest form, OD work aims to be a catalyst that helps the organization get from where it is today (point A) to its desired state (Point B)" - ASTD American Society for Training and Development

            "Organizational development is a long-term effort led and supported by top management, to improve an organization's visioning, empowerment, learning, and problem-solving processes, through an ongoing, collaborative management of organizational culture-with special emphasis on the consultant-facilitator role and the theory and technology of applied behavioral science, including participant action research."  Organization Development, [French & Bell, 1999] 

"Organizational development is the application of behavioral scientific principles and methods to increase an organization's effectiveness".  US Government Office of Personnel Management

"Organizational development is a management field that focuses on helping organizations to develop their full potential".  University of Massachusetts

"Organization Development (OD) is the process of improving organizations".  Chicago OD Network

"Organizational development is an effort, planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's processes, using behavioral-science knowledge" Richard F. Beckert

"Organizational Development is the field of study and practice that focuses on various aspects of organizational life, aspects that include culture, values, systems and behavior. The goal of O.D. is to increase organizational effectiveness and organizational health, through planned interventions in the organization’s processes or operations. Most often, O.D. Services are requested when an organization (or a unit within an organization) is undergoing a process of change".   University of California

"Our purpose as professionals is to facilitate processes by which human beings and human systems live and work together for their mutual benefit and mutual well-being".   The OD Network

“Organization Development is the attempt to influence the members of an organization to expand their candidness with each other about their views of the organization and their experience in it, and to take greater responsibility for their own actions as organization members. The assumption behind OD is that when people pursue both of these objectives simultaneously, they are likely to discover new ways of working together that they experience as more effective for achieving their own and their shared (organizational) goals. And that when this does not happen, such activity helps them to understand why and to make meaningful choices about what to do in light of this understanding.” -- Neilsen, “Becoming an OD Practitioner”, Englewood Cliffs, CA: Prentice-Hall, 1984, pp. 2-3.

"Organization development is a system-wide application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness."
-- Cummings and Worley, "Organization Development and Change", Sixth Edition, South-Western Publishing, 1997, p.2.

"Organization Development is a body of knowledge and practice that enhances organizational performance and individual development, viewing the organization as a complex system of systems that exist within a larger system, each of which has its own attributes and degrees of alignment. OD interventions in these systems are inclusive methodologies and approaches to strategic planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance."
-- Matt Minahan, MM & Associates, Silver Spring, Maryland

"OD is a field directed at interventions in the processes of human systems (formal and informal groups, organizations, communities, and societies) in order to increase their effectiveness and health using a variety of disciplines, principally applied behavioral sciences. OD requires practitioners to be conscious about the values guiding their practice and focuses on achieving its results through people."- Arnold Minors, Arnold Minors & Associates, Toronto, Canada

Source:

1.      http://www.odnetwork.org/?page=whatisod

2.     http://www.odportal.com/OD/whatisod.htm

3.     http://managementhelp.org/organizationdevelopment/od-defined.htm